Terms and Conditions

Terms and Conditions for Chahana Store


Welcome to Chahana Store. By using our platform, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms, you should not use this site.

User Accounts

To access certain features of Chahana Store, users may need to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

Vendor Registration

Vendors interested in selling their products on Chahana Store must complete the vendor registration process. As a vendor, you agree to provide accurate and complete information about your products and to keep your listings up to date. Chahana Store reserves the right to suspend or terminate vendor accounts that violate our terms or engage in fraudulent activities.

Product Listings

Vendors are solely responsible for the accuracy and legality of the product information they provide. Products listed on Chahana Store must comply with all applicable laws and regulations. We reserve the right to remove any listings that violate our policies or are deemed inappropriate.

Order Processing

When you place an order on Chahana Store, you agree to provide accurate shipping information. Orders will be processed and shipped by the respective vendors. Chahana Store is not responsible for delays caused by vendors or shipping carriers. Any disputes related to orders should be resolved between the buyer and the vendor.

Payment and Fees

Chahana Store uses third-party payment processors to handle transactions. Vendors will be charged a commission fee on each sale, which will be deducted from the total payment before it is transferred to the vendor. The exact commission rate will be specified during the vendor registration process.

Returns and Refunds

Each vendor on Chahana Store is responsible for their own return and refund policy. Buyers should review the return policy before making a purchase. In the event of a dispute, Chahana Store may intervene to mediate, but the final resolution will be determined by the vendor's policy.

Prohibited Activities

Users and vendors are prohibited from engaging in any activity that is illegal, fraudulent, or harmful to Chahana Store or its users. This includes, but is not limited to, selling counterfeit goods, engaging in fraudulent transactions, and using the platform to distribute malware or phishing scams.

Limitation of Liability

Chahana Store is provided on an "as is" and "as available" basis. We do not guarantee the accuracy, completeness, or reliability of the platform. To the fullest extent permitted by law, Chahana Store disclaims all warranties, express or implied, and will not be liable for any damages arising from the use of the platform.

Changes to Terms and Conditions

Chahana Store reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of the platform after any changes constitutes acceptance of the new terms.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at chahanastore@gmail.com.