All vendors must engage in fair and honest business practices. Misleading advertisements, false claims, and fraudulent activities are strictly prohibited.

Vendors are responsible for ensuring that all products sold on the platform meet quality and safety standards. Products must be accurately described and free from defects.

All interactions on the platform should be respectful and free from discrimination. Vendors must treat customers and other vendors with respect, regardless of race, gender, religion, nationality, or any other characteristic.

Vendors must respect the privacy of customers and adhere to the platform’s data protection policies. Personal information should be handled with care and not used for unauthorized purposes.

Vendors must process and ship orders promptly, adhering to the promised delivery times. Delays should be communicated to customers promptly, with an explanation and an estimated new delivery date.

Product listings must be accurate and include all relevant details such as description, prices, and images. Misrepresenting products is strictly prohibited.

Vendors must clearly state their return and exchange policies. These policies should be fair, transparent, and consistent with the platform’s guidelines.

Vendors are encouraged to adhere to ethical sourcing and production practices. This includes avoiding child labor, ensuring fair wages, and maintaining safe working conditions.

All vendors must comply with local, national, and international laws and regulations applicable to their business operations and the products they sell.

Vendors should respond to customer inquiries and concerns promptly and professionally. Providing excellent customer service is essential to maintaining a positive shopping experience.